Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

Managed Services
 
Our Services
Applications and Middleware
Data
Infrastructure
Our Approach
Processes
People
Partners
Our Customers
Data

As part of its Managed Services portfolio, Smart421 offers a range of database administration and consultation services. With extensive experience of extracting maximum performance from the Oracle, DB2 and SQL Server database suites, Smart421 provides its clients with an unrivalled level of DBA proficiency. Features include:
  • Setup, Installation and Configuration
  • Incident Management
  • Backup Management
  • System Restoration and Verification
  • System Monitoring
  • Proactive Maintenance
  • Patch Updates & General Reporting
  • 24 x 7 Support
Databases currently supported by Smart421 include:
  • Oracle
  • DB2
  • MS SQL
For further details please view the SmartDBA factsheet.
Service Management Package Brochure
Download Smart421's Services Management Package brochure (400k)