Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

Managed Services

Our Services Applications and Middleware Data Infrastructure Our Approach Processes People Partners Our Customers

Siemens Siemens Medical Solutions Diagnostics develops cartridges for use in point-of-care patient testing machines in hospitals. It needed a more robust and reliable database system to support the increasing level of data the cartridges produced to guarantee accurate test results. Smart421 developed and continue to support a MS SQL Server™ 2000 database, integrated with bespoke applications using the Microsoft .NET Framework. The applications provide an interface between the cartridge information on the database, testing equipment, and radio frequency identification (RFID) tags.

"We knew very little about this kind of technology but were familiar with the work of Smart421 and knew that it could help us." Trevor Allison, Director of R&D, Bayer/Siemens