Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

Managed Services

Our Services Applications and Middleware Data Infrastructure Our Approach Processes People Partners Our Customers

Practical Law Company The company made a strategic decision to extend their business from a traditional print publishing distribution model to online. With the shift in emphasis to the web as their primary route to market, the company were aware that they needed a hosting and service management partner that could provide a complete solution to their needs In partnership with NTT EO, Smart421 introduced a Managed Service that covered application and database management across the Production, Disaster Recovery, Pre-Production, and Development environments for both content management and customer access to the organisation's websites.

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