Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

Managed Services

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Paperlinx In January 2006 PaperlinX UK launched "the Delivery Co", an integrated logistics group supporting their three UK paper merchants. They asked Smart421 to manage two core components of this system, the Management Server which drives all of the processes around delivery for three distribution organisations, and the application side of the Proof of Delivery system (POD) which captures electronic signatures for deliveries and collections.

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