Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

Managed Services

Our Services Applications and Middleware Data Infrastructure Our Approach Processes People Partners Our Customers

Leading Car Manufacturer Nissan's website suffered from frequent and lengthy outages even under minimal load. They had no access to site metrics and any system changes were lengthy. The manufacturer knew that they had a serious problem but their incumbent suppliers were all passing the buck. Working closely with NTT Europe Online, Smart421 moved the system to a fully managed service. The transition process involved a detailed review of the source system software and architectural components to establish a functional software baseline. To find out more, please download the Nissan case study.

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