Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

Managed Services

Our Services Applications and Middleware Data Infrastructure Our Approach Processes People Partners Our Customers

E2V SAP e2v's SAP support was being carried out by the implementation partner and they felt that support for the application could be optimised in order to accelerate ROI, improve the speed of response to help logs and give the organisation a broader view of the application's capabilities. e2v technologies contracted Smart421 to provide SAP transactional and business process support using Smart421's SmartShoring methodology. To find our more, please download the SmartSAP case study.

"I was impressed by the level of knowledge of ITIL processes and functions displayed by Smart421's team. This, coupled with their professional attitude, made the data gathering process much quicker and less painful than expected." Ed Heffernan, CIO, E2V