Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

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Countryside Properties

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After changing the external supplier of their staff training, Countryside wanted to supply a new training system and database to the new supplier. The existing database was based on MS Access and the previous training supplier provided Countryside with the historical data and database schema.

Smart421 developed a replacement system based on SQL Server Express, which will allow for considerable growth in capacity as well as allowing for upgrade to SQL Server Standard with little disruption. Smart421 have also taken on the break fix support of this system.
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