Smart421 Service Management provides a managed service, based on ITIL service management and ITIL service delivery best practices. ISO 20000 certified, we provide optimal support for your applications, systems and data.

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Aviva Smart421 have developed a close working relationship with Aviva over a number of years. As a result of this Smart421 have provided support for a number of systems including; the Norwich Union Insurance and RAC websites, Workplace on Demand which allows NU staff internet based single sign on access to a number of internal applications, and the NU Telematics services which support the Pay-As-You-Drive insurance products offered by Norwich Union Insurance.

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