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People
All Smart421 staff working within the Service Management team are trained to ITIL Foundation, Practitioner or Manager level and also hold appropriate technology certification for our core offerings.
Smart421's consultants are certified in one or more of the following disciplines:
- MBCS - Member British Computer Society
- Prince2 Certification
- IBM Certified Solution Designer - WBI
- IBM Certified On-Demand Solution Advisor
- Sun Certified Enterprise Architect
- Microsoft Certified Professional
- ITIL certification - Foundation, Practitioner & Manager levels
- ISEB Business Analysis Diplomas
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