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  Smart421 provide 24 * 7 customer centric managed services for your business critical systems. Support services are based on ITIL best practice and are certified to ISO 20000 standards. Smart421's support culture, methods and tools have been developed over many years to provide an enterprise level quality support model.

Managed Services
 
Applications and Middleware
Application Performance Tuning
Database
Direct Connect
Infrastructure
Storage
Processes
Operational Maturity Assessment
SmartTransform
ITSM Lite
Database

As part of its Managed Services portfolio, Smart421 offers a range of database administration and consultation services. With extensive experience of extracting maximum performance from the Oracle, DB2 and SQL Server database suites, Smart421 provides its clients with an unrivalled level of DBA proficiency. Features include:
  • Setup, Installation and Configuration
  • Incident Management
  • Backup Management
  • System Restoration and Verification
  • System Monitoring
  • Proactive Maintenance
  • Patch Updates & General Reporting
  • 24 x 7 Support
Databases currently supported by Smart421 include:
  • Oracle
  • DB2
  • Microsoft SQL Server
For further details please view the Smart421 SmartDBA Oracle.

For further details please view the Smart421 SmartDBA MS SQLServer.
Service Management Package Brochure

Download Smart421's Services Management Package brochure (400k)