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FSA
Smart421 worked on a web based portal designed to offer a variety of services and information for members of the industry. The system also featured a complaints declaration element to enable the logging of complaints such as the miss-selling of pensions and streamlined the debt recovery process by identifying unearned income at an earlier stage.
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"Smart421 played a significant part in the successful delivery of a number of strategic O2 projects...in all cases they exceeded expectations and were key to the on time and on budget delivery."
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