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FSA
Smart421 worked on a web based portal designed to offer a variety of services and information for members of the industry. The system also featured a complaints declaration element to enable the logging of complaints such as the miss-selling of pensions and streamlined the debt recovery process by identifying unearned income at an earlier stage.
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"Congratulations to Smart421 for their support in another successful time-critical delivery for E.ON Energy, and in particular for the proactive approach, adding value over and above the role specified. Well done & thanks."
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