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System Alert Monitor (SAM)
Smart421's System Alert Monitor (SAM) is an advanced software tool developed in-house to enhance Smart421’s application service management. SAM allows effective error trapping from a variety of hardware and software monitoring tools. The software allows organisations to trap system failures, ensuring alerts are never missed*.
SAM Features
- In-built decision support
- GUI front end
- Allows for multiple alert rotas
- Offers built in resilience
Your benefits
- Removes human error element from alert monitoring
- Rapid response and resolution of problems - the appropriate personnel are notified of a problem within seconds of it occurring
- Fully accountable, featuring a fully visible audit trail of the alert
- Supports mobile workforce
For more information, please view the SAM (System Alert Monitor) product sheet.
* As long as monitoring alerts are implemented and maintained correctly
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