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Smart421 provides flexible, responsive and cost effective solutions that deliver business results from IT investment and meet your needs. Providing Outcome Assurance: Smart421 makes successful, repeatable delivery the standard.

Quality
 
Commitment to Quality

Commitment to Quality

Technology continues to evolve. So do best practices and implementation methodologies. Keeping abreast of these developments is Smart421's business.

Smart421 continuously reviews, refines and improves its methodologies and processes to ensure application of best practice to achieve successful delivery.

Delivery and managed services are underpinned by well-defined methodologies, ensuring efficient, effective, repeatable processes:
  • Delivery Management Process: underpinned by proven project management methodologies, PRINCE2 and, where applicable, RUP (Rational Unified Process), agile methods and risk management
  • Smart Managed Services Process: ISO/IEC 20000-1:2005 certified service management system and ITIL certified practitioners, ensuring effective, efficient and repeatable managed services
Smart421 brings best practice and world class processes with each assignment; Smart421 will apply the best combination of methods and technology to make each project a success.